Privacy Policy

Last updated: October 18, 2024

Welcome to VGravity ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, and process your personal data when you visit our website or use our services in compliance with the General Data Protection Regulation (GDPR).

1. Personal Data We Collect

We may collect the following types of personal data from you when you visit our website or contact us:

  • Contact Information – such as your name, email address, and phone number (when you submit an inquiry through our contact form).
  • Device Information – such as your IP address, browser type, and operating system (collected via Cloudflare).
  • Other Information – any additional details you provide when you interact with us, such as message content or preferences.

2. How We Use Your Data

We use the personal data you provide for the following purposes:

  • To Respond to Inquiries – We use your contact details to respond to your requests and inquiries.
  • To Improve Website Security – We use Cloudflare to prevent malicious activity and protect our website from security threats.
  • To Comply with Legal Obligations – We may process your data to meet any legal obligations (e.g., complying with regulatory or government authorities).
  • To Improve User Experience on the Site – We may use information about your device and how you interact with our website to enhance and personalize your experience. This includes optimizing our website's layout and content for better usability, ensuring compatibility with various devices and browsers, and addressing any technical issues you may encounter.

3. Cloudflare and Security Services

To protect our website from malicious traffic and bots, we use Cloudflare, Inc, a security service. This service may collect information about your device, such as your IP address, browser type, and operating system, to differentiate between human users and automated traffic.

For more information about Cloudflare's data collection practices, please visit their Cookie Policy.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent – When you voluntarily provide personal data through our contact form or other interactive features.
  • Legitimate Interest – To ensure the security of our website using Cloudflare, to improve user experience on our site, and to communicate with you efficiently.

5. Sharing of Your Data

We do not share your personal data with third parties, except:

  • If required by law or in response to valid legal requests.
  • To third-party service providers like Cloudflare, who help us protect our website (see Cloudflare's Privacy Policy).

6. Cookies

We use only essential cookies on our website, such as cookies set by Cloudflare to improve website security and performance. These cookies do not track users across different websites and are used solely to maintain the safety and functionality of our website.

For more information about cookies and how they are used by Cloudflare, please see their Cookie Policy.

7. Data Retention

We only retain personal data for as long as necessary to fulfill the purposes for which it was collected. Data provided through the contact form is kept until we respond to your inquiry or until it is no longer required.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: You can ask for a copy of your data.
  • Correction: You can ask us to fix any mistakes in your data.
  • Deletion: You can request that we delete your data under certain conditions.
  • Restriction: You can ask us to limit how we use your data.
  • Objection: You can object to certain ways we use your data.
  • Data Transfer: You can ask us to send your data to you or another company.
  • Withdraw Consent: If we've asked for your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]

9. Data Security

We take data security seriously and have implemented technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. Any data transmitted through our website is encrypted using SSL/TLS technology.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this page regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: